This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On Firefox, I select one of my usual sites on the URL dropdown menu but the page does not load. Please help!

  • 1 پاسخ
  • 1 has this problem
  • 3 views
  • آخرین پاسخ توسّط cor-el

more options

I click on the Firefox icon on the bottom of my toolbar screen. I go to the URL dropdown menu for my usual sites; I select one but the page will not load and the URL field is blank. It is a hassle to press the up and down arrows to select the site. Please help!

I click on the Firefox icon on the bottom of my toolbar screen. I go to the URL dropdown menu for my usual sites; I select one but the page will not load and the URL field is blank. It is a hassle to press the up and down arrows to select the site. Please help!

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window