FireFox will not allow my digital certifiate to provide access to a site I need.
Secure Connection Failed
An error occurred during a connection to eoffer.gsa.gov. SSL peer was unable to negotiate an acceptable set of security parameters. (Error code: ssl_error_handshake_failure_alert)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
Secure Connection Failed
An error occurred during a connection to eoffer.gsa.gov. SSL peer was unable to negotiate an acceptable set of security parameters. (Error code: ssl_error_handshake_failure_alert)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
All Replies (1)
It looks that you need to access this website via an open http connection and not via a secure https connection.
Are you suing an extension like HTTPS Everywhere to force a secure connection? If you do then exclude this domain.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"