This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Eyes can't I sync with a new account?

  • 3 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط guigs

ruqayyahcrown
ruqayyahcrown
more options

I sync with my. mail that I can't access due to "forgotten password "which I'm unable to rectify, due to this I couldn't get the link to verify my sync, now I've registered with a new mail but can't sync with it.. if I try doing so, it takes me back to d previous mail

I sync with my. mail that I can't access due to "forgotten password "which I'm unable to rectify, due to this I couldn't get the link to verify my sync, now I've registered with a new mail but can't sync with it.. if I try doing so, it takes me back to d previous mail

All Replies (3)

guigs
guigs
more options

Hi ruqayyahcrown, Please go to firefox.accounts.com and remove the previous email account on this page. Thank you.

ruqayyahcrown
ruqayyahcrown Question owner
more options

I've tried using the Firefox. Account to solve the problem but it is not helpful

guigs
guigs
more options

Since it also still takes you back to the previous mail, it is possible to remove the previous account from the Firefox Menu > Settings > Sync. The other place is in the list of accounts on the Android device. You will have to remove the old account for the second to show up in Firefox for Android.