This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

When I try to download a pdf file it turns into a .do file and can't be opened by my Samsung note 3

  • 1 پاسخ
  • 3 have this problem
  • 1 view
  • آخرین پاسخ توسّط Machine Master

eduardocozzolino
eduardocozzolino
more options

When I try to download a pdf file it turns into a .do file and can't be opened by my Samsung note 3. Once downloaded the file can't be found in any part of the device memory and can't be opened by the browser mozilla.

When I try to download a pdf file it turns into a .do file and can't be opened by my Samsung note 3. Once downloaded the file can't be found in any part of the device memory and can't be opened by the browser mozilla.

All Replies (1)

Machine Master
Machine Master
more options

Hello there,

Have you checked if your PDF Plugins are updated? https://www.mozilla.org/en-US/plugincheck/

For more options: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them

Hope this helps!