This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox doesn't detect that an update is available.

  • 1 پاسخ
  • 1 has this problem
  • 3 views
  • آخرین پاسخ توسّط philipp

deisner
deisner
more options

On a particular PC I am using (Windows 7), I have Firefox 34.0 installed. The About Mozilla Firefox dialog shows that I have version "34.0" installed, and indicates that "Firefox is up to date." However, on another PC, also running Windows 7, I have already been updated to version 34.0.5. So I know 34.0 is not the most recent version.

I know I can simply download and install version 34.0.5, but I'd like to know why the update feature isn't working.

Additional information: When I visit https://www.mozilla.org/en-US/firefox/new/ I am told "Congrats! You’re using the latest version of Firefox. " Strange.

On a particular PC I am using (Windows 7), I have Firefox 34.0 installed. The About Mozilla Firefox dialog shows that I have version "34.0" installed, and indicates that "Firefox is up to date." However, on another PC, also running Windows 7, I have already been updated to version 34.0.5. So I know 34.0 is not the most recent version. I know I can simply download and install version 34.0.5, but I'd like to know why the update feature isn't working. Additional information: When I visit https://www.mozilla.org/en-US/firefox/new/ I am told "Congrats! You’re using the latest version of Firefox. " Strange.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, same question as here https://support.mozilla.org/en-US/questions/1035970 ?