This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 پاسخ
  • 1 has this problem
  • 13 views
  • آخرین پاسخ توسّط dktordee

more options

I sell on Ebay, recently while printing labels from different printers firefox is crashing everytime I switch printers. I have multiple printers for labels and packing slips, and did not have this problem when they were installed.

I sell on Ebay, recently while printing labels from different printers firefox is crashing everytime I switch printers. I have multiple printers for labels and packing slips, and did not have this problem when they were installed.

All Replies (3)

more options

I've called the big guys to help you. Good luck.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.257 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.6.156 http://get.adobe.com/shockwave/

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

more options

still crashing when I switch printers, very odd