This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Need to save profile before re-installing Firefox

  • 2 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط FredMcD

jbambridge
jbambridge
more options

Unable to start Firefox. Can I save the Firefox profile on my desktop or should I save to external media ? Do I need to delete files before re-installing Firefox or can I just follow the same steps as a new install and 

then copy saved profile.

Running Windows 7 Thanks

Unable to start Firefox. Can I save the Firefox profile on my desktop or should I save to external media ? Do I need to delete files before re-installing Firefox or can I just follow the same steps as a new install and then copy saved profile. Running Windows 7 Thanks

All Replies (2)

kushagra
kushagra
more options

so you need not to save the profile.You just uninstall the older version. and download a frsh version of firefox from the link: 

https://www.mozilla.org/firefox/all/

to uninstall the older firefox follow the steps

START|CONTROL PANEL|PROGRAMS(unistall a program)|MOZILLA FIREFOX

FredMcD
FredMcD
more options

DO NOT DO THAT ! ! ! ! !

Using an uninstaller other than Mozilla's could contaminate your profile. The Firefox full installer will take care of that for you.

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Now run the full installer.