This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox 36 Problem

  • 3 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط AlexFirefox

AlexFirefox
AlexFirefox
more options

After upgrading to Firefox 36 I can't watch Youtube videos on other sites, while other type of flash players take longer than usual to load. When I downgrade to Firefox 35, I don't have any of this problems, so these problems are definitely caused by browser update. Disabling Flash's protected mode didn't solve the issue. And yes my Flash is up to date.

After upgrading to Firefox 36 I can't watch Youtube videos on other sites, while other type of flash players take longer than usual to load. When I downgrade to Firefox 35, I don't have any of this problems, so these problems are definitely caused by browser update. Disabling Flash's protected mode didn't solve the issue. And yes my Flash is up to date.

All Replies (3)

philipp
philipp
  • Moderator
more options

hi, maybe that's an issue caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox & plugin-container.exe from your firewall and let it detect the new version of the browser again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you confirm via the right-click context menu that a Flash player is used because YouTube can also use a HTML5 media player?

This extension allows to switch between the Flash player and the HTML5 media player on the YouTube website.

AlexFirefox
AlexFirefox Question owner
more options

I checked and its nothing to do with firewall and yes, I am sure that the Flash player is being used. I downgraded to Firefox 35 and that's what I am using now, until Firefox fix this problem.