This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox tells me netflicks is unsecure site what should i do it was fine yesterday thanks

  • 5 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط philipp

more options

had netflicks for years never got this message

had netflicks for years never got this message

All Replies (5)

more options

hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page in order to inspect the certificate like it is shown on the screenshot attached:

  • which issuer information does the certificate contain?

please report back with those two pieces of information. thank you!

more options

the issuer info is netflix. inc. not sure if this helps i am not good with the tech issues thanks when things don't work i am good at fixing things thanks again not sure if this helps howard

more options

no worries - netflix inc. sounds like the "issued to" section - what we'd need to know is issued by as well and probably the error code on the main error page.

more options

issued by untrusted bitdefender CA can't find error code on main error page

more options

thank you - so it seems your security software is interfering with https connections. please try disabling ssl scanning in bitdefender's options: http://www.bitdefender.com/support/What-to-do-when-Security-Certificates-cannot-be-verified-installed-1090.html