This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting message that something went wrong please refresh

  • 1 پاسخ
  • 3 have this problem
  • 5 views
  • آخرین پاسخ توسّط FredMcD

more options

Ever since I updated Firefox 2 or 3 days ago, getting onto Facebook is very slow and sluggish. Every time I try to play a game I get an error message that something went wrong, please refresh. I have refreshed Firefox and checked all my plugins for the latest updates and that did not help at all.

Ever since I updated Firefox 2 or 3 days ago, getting onto Facebook is very slow and sluggish. Every time I try to play a game I get an error message that something went wrong, please refresh. I have refreshed Firefox and checked all my plugins for the latest updates and that did not help at all.

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


What pages are you having problems? Any other sites, or issues?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


What pages are you having problems? Any other sites, or issues?