This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recovering word document used when not saved from email attachement.

  • 2 پاسخ
  • 1 has this problem
  • 14 views
  • آخرین پاسخ توسّط GJC1166

more options

I started typing into a word document attached to an email rather than saving it to my desk top. I can only find the original documents sent in the email. Are there temporary files saved anywhere that I could recover the finished document?

I started typing into a word document attached to an email rather than saving it to my desk top. I can only find the original documents sent in the email. Are there temporary files saved anywhere that I could recover the finished document?

Chosen solution

Please note that this is a Thunderbird forum and you are asking a question about MSWord and whether it has performed an auto save on an opened document on your computer

I can see how you thought it might be the right place to ask as the document was originally received as an email attachment. Any way here is some info which might be useful.

When you opened the attachment to read modify etc, it opened using eg: MSWord, so your computer would have created a temporary file just to open and display the attached document. It also creates another word tmp file which will disappear after closing or saving. If a eg:crash occurs then it may be stored by the AutoRecovery settings.

On my computer (Vista), when I open an email attachment, a copy is stored in : User Account name > Appdata > Local > Temp.

Appdata folders are hidden files and folders, so if performing a search on computer you need to include hidden files or make hidden files and folders visible to manually search the directory. The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".

More on MSWord auto recovery:

I use MSOffice 2007, so Autorecover files are located in the Appdata > Roaming > Microsoft > Word folder.

I'm not sure what happened in your case, because whenever you modify a document and go to close it, Word usually asks if you want to save or not. Also, it is unknown as to whether the documnet settings/permissions allow modification of the file.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Please note that this is a Thunderbird forum and you are asking a question about MSWord and whether it has performed an auto save on an opened document on your computer

I can see how you thought it might be the right place to ask as the document was originally received as an email attachment. Any way here is some info which might be useful.

When you opened the attachment to read modify etc, it opened using eg: MSWord, so your computer would have created a temporary file just to open and display the attached document. It also creates another word tmp file which will disappear after closing or saving. If a eg:crash occurs then it may be stored by the AutoRecovery settings.

On my computer (Vista), when I open an email attachment, a copy is stored in : User Account name > Appdata > Local > Temp.

Appdata folders are hidden files and folders, so if performing a search on computer you need to include hidden files or make hidden files and folders visible to manually search the directory. The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".

More on MSWord auto recovery:

I use MSOffice 2007, so Autorecover files are located in the Appdata > Roaming > Microsoft > Word folder.

I'm not sure what happened in your case, because whenever you modify a document and go to close it, Word usually asks if you want to save or not. Also, it is unknown as to whether the documnet settings/permissions allow modification of the file.

Modified by Toad-Hall

more options

Thanks Todd-Hall for your fast reply. I don't think I can recover the document as I had been saving it as I used it and had an orderly log off. But I'll know for next time!