This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

No sound on any sites using Flash. Sound ok using Internet Exploreer so my PC, sound card etc is working

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط Mark Schmidt

Richardoak
Richardoak
more options

I have no sound on Youtube or any website that seems to use Flash. Sound ok on BBC website. If I use Internet explorer sound ok on youtube etc so I know my sound card and speaker are working. Have checked all settings but nothing is muted. Thanks

I have no sound on Youtube or any website that seems to use Flash. Sound ok on BBC website. If I use Internet explorer sound ok on youtube etc so I know my sound card and speaker are working. Have checked all settings but nothing is muted. Thanks

All Replies (1)

Mark Schmidt
Mark Schmidt
more options

This is a somewhat frequent problem with Shockwave Flashplayer. The quickest fix is to uninstall and reinstall flash using the instructions here: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html