Firefox crashes
Over the past several days Adobe Flash has continually crashed. I was mostly getting page crashes. And of course I got a lot of video crashes. I was getting crash reports when the video crashed but now it says "No Crash Report" Starting about 3 or 4 days ago adobe started to crash non-stop. On the top of a page I would see a yellow bar that indicated a flash crash and every video I have tried crashes.
I have removed adobe flash from PC and reinstalled it. I have the latest version.
I have gone to the support page and went and "Reset" (I think that is what it said) the browser which reinstalled Firefox. With the latest Firefox browser and the latest adobe flash pages still crash and videos don't run.
I have to most problems with "The Huffington Post" and videos crashes on "Home Mail Online"
On my submitted crash reports page I see 13 crash reports for the 2015 year and 4 crash reports in June. June 27th was the last time I saw a "Submit a crash report" banner. Don't get those banners any more.
Chosen solution
Sorry to hear about the crashes. This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware acceleration in Flash (if possible)
right-click some Flash media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista and higher)
The protected mode feature of the Flash player plugin has security benefits, but seems to have compatibility issues on some systems. There is a hidden setting for this:
(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.
(B) In the search box above the list, type or paste flash and pause while the list is filtered
(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.
This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.
Any improvement?
Read this answer in context 👍 0All Replies (3)
Chosen Solution
Sorry to hear about the crashes. This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware acceleration in Flash (if possible)
right-click some Flash media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista and higher)
The protected mode feature of the Flash player plugin has security benefits, but seems to have compatibility issues on some systems. There is a hidden setting for this:
(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.
(B) In the search box above the list, type or paste flash and pause while the list is filtered
(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.
This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.
Any improvement?
TedN91740 said
Over the past several days Adobe Flash has continually crashed. I was mostly getting page crashes. And of course I got a lot of video crashes. I was getting crash reports when the video crashed but now it says "No Crash Report" Starting about 3 or 4 days ago adobe started to crash non-stop. On the top of a page I would see a yellow bar that indicated a flash crash and every video I have tried crashes. I have removed adobe flash from PC and reinstalled it. I have the latest version. I have gone to the support page and went and "Reset" (I think that is what it said) the browser which reinstalled Firefox. With the latest Firefox browser and the latest adobe flash pages still crash and videos don't run. I have to most problems with "The Huffington Post" and videos crashes on "Home Mail Online" On my submitted crash reports page I see 13 crash reports for the 2015 year and 4 crash reports in June. June 27th was the last time I saw a "Submit a crash report" banner. Don't get those banners any more.
Thank you jscher2000 for this "Magic Bullet" of information. I went back to the articles on "The Huffington Post" and "Mail Online" that crashed and after following your directions Adobe Flash does not crash.
Thank you for you time
TedN91740