This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird forwards mails to an old address, which bounces back as undeliverable

  • 2 پاسخ
  • 1 has this problem
  • 22 views
  • آخرین پاسخ توسّط RDees

more options

After I receive an email, I get an email saying that it was forwarded to an old email address and was undeliverable. I did not set up any forwarding option. This is what appears: Delivery to the following recipient failed permanently:

    dees@translegal.com

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain translegal.com by translegal-com.mail.protection.outlook.com. [213.199.154.23].

The error that the other server returned was: 550 5.4.1 [dees@translegal.com]: Recipient address rejected: Access denied



Original message -----

X-Received: by 10.152.18.162 with SMTP id x2mr9440906lad.73.1436361302766;

       Wed, 08 Jul 2015 06:15:02 -0700 (PDT)

X-Forwarded-To: dees@translegal.com X-Forwarded-For: russelldees93@gmail.com dees@translegal.com Delivered-To: russelldees93@gmail.com Received: by 10.25.73.196 with SMTP id w187csp2892498lfa;

       Wed, 8 Jul 2015 06:15:01 -0700 (PDT)

X-Received: by 10.50.137.100 with SMTP id qh4mr58504151igb.1.1436361300439;

       Wed, 08 Jul 2015 06:15:00 -0700 (PDT)

Return-Path: <delivery@mx.sailthru.com> Received: from mx-foreignpolicy-b.sailthru.com (mx-foreignpolicy-b.sailthru.com. [192.64.236.215])

       by mx.google.com with ESMTPS id k7si2712962icw.34.2015.07.08.06.14.59
       for <russelldees93@gmail.com>
       (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
       Wed, 08 Jul 2015 06:15:00 -0700 (PDT)

Received-SPF: pass (google.com: domain of delivery@mx.sailthru.com designates 192.64.236.215 as permitted sender) client-ip=192.64.236.215; Authentication-Results: mx.google.com;

      spf=pass (google.com: domain of delivery@mx.sailthru.com designates 192.64.236.215 as permitted sender) smtp.mail=delivery@mx.sailthru.com;
      dkim=pass header.i=@pmta.sailthru.com;
      dkim=pass header.i=@foreignpolicy.com

DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; s=mt; d=pmta.sailthru.com;

h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe;
bh=LPHFuaMlaOCwRbLD52b5wmXuxhA=;
b=J5/nimEg7VfUdjukPwwjknwhfrb6tiIrPUzqX+4jSRGCy378BI8ksEmaL2GNgZ8I4HADV+FwPyQq
  cPKTbB2uAO5eTt4d8EjZehNPjjELbu5uHIMBaxosuEJnujm0y2ts0bXAWQWFrZxoApw2moJZlpXJ
  X1HffHw7n+ztBeV0w68=

Received: from njmta-20.sailthru.com (173.228.155.20) by mx-foreignpolicy-b.sailthru.com id hjkh581s6j02 for <russelldees93@gmail.com>; Wed, 8 Jul 2015 09:03:35 -0400 (envelope-from <delivery@mx.sailthru.com>) Received: from nj1-p-heyblush-prd-jma-23.flt (172.18.20.28) by njmta-20.sailthru.com id hjkfqe1qqbsr for <russelldees93@gmail.com>; Wed, 8 Jul 2015 09:03:13 -0400 (envelope-from <delivery@mx.sailthru.com>) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; t=1436360593; s=sailthru; d=foreignpolicy.com; h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe; bh=0cPNXkwCn1VRXfsbMnSE8xPbxcaNvVTXksPEWHi3Y1I=; b=onODxNNMOTUArxL6otq3MzngHDywuavwGPUN5qZmiEnJ3cCnmv+p89mIdQrjAM4G mjVoKXd/WAGcPZz9pQxFogHv3sud/dzW+tKxzanQFFndVygFjZHW000YNkalHR9mRS2 PPTHxHE7xUpxPNgTuX0FPCYkJ8GWObqyqS0jHWFg= Date: Wed, 8 Jul 2015 09:03:12 -0400 (EDT)

After I receive an email, I get an email saying that it was forwarded to an old email address and was undeliverable. I did not set up any forwarding option. This is what appears: Delivery to the following recipient failed permanently: dees@translegal.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain translegal.com by translegal-com.mail.protection.outlook.com. [213.199.154.23]. The error that the other server returned was: 550 5.4.1 [dees@translegal.com]: Recipient address rejected: Access denied ----- Original message ----- X-Received: by 10.152.18.162 with SMTP id x2mr9440906lad.73.1436361302766; Wed, 08 Jul 2015 06:15:02 -0700 (PDT) X-Forwarded-To: dees@translegal.com X-Forwarded-For: russelldees93@gmail.com dees@translegal.com Delivered-To: russelldees93@gmail.com Received: by 10.25.73.196 with SMTP id w187csp2892498lfa; Wed, 8 Jul 2015 06:15:01 -0700 (PDT) X-Received: by 10.50.137.100 with SMTP id qh4mr58504151igb.1.1436361300439; Wed, 08 Jul 2015 06:15:00 -0700 (PDT) Return-Path: <delivery@mx.sailthru.com> Received: from mx-foreignpolicy-b.sailthru.com (mx-foreignpolicy-b.sailthru.com. [192.64.236.215]) by mx.google.com with ESMTPS id k7si2712962icw.34.2015.07.08.06.14.59 for <russelldees93@gmail.com> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Wed, 08 Jul 2015 06:15:00 -0700 (PDT) Received-SPF: pass (google.com: domain of delivery@mx.sailthru.com designates 192.64.236.215 as permitted sender) client-ip=192.64.236.215; Authentication-Results: mx.google.com; spf=pass (google.com: domain of delivery@mx.sailthru.com designates 192.64.236.215 as permitted sender) smtp.mail=delivery@mx.sailthru.com; dkim=pass header.i=@pmta.sailthru.com; dkim=pass header.i=@foreignpolicy.com DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; s=mt; d=pmta.sailthru.com; h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe; bh=LPHFuaMlaOCwRbLD52b5wmXuxhA=; b=J5/nimEg7VfUdjukPwwjknwhfrb6tiIrPUzqX+4jSRGCy378BI8ksEmaL2GNgZ8I4HADV+FwPyQq cPKTbB2uAO5eTt4d8EjZehNPjjELbu5uHIMBaxosuEJnujm0y2ts0bXAWQWFrZxoApw2moJZlpXJ X1HffHw7n+ztBeV0w68= Received: from njmta-20.sailthru.com (173.228.155.20) by mx-foreignpolicy-b.sailthru.com id hjkh581s6j02 for <russelldees93@gmail.com>; Wed, 8 Jul 2015 09:03:35 -0400 (envelope-from <delivery@mx.sailthru.com>) Received: from nj1-p-heyblush-prd-jma-23.flt (172.18.20.28) by njmta-20.sailthru.com id hjkfqe1qqbsr for <russelldees93@gmail.com>; Wed, 8 Jul 2015 09:03:13 -0400 (envelope-from <delivery@mx.sailthru.com>) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; t=1436360593; s=sailthru; d=foreignpolicy.com; h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe; bh=0cPNXkwCn1VRXfsbMnSE8xPbxcaNvVTXksPEWHi3Y1I=; b=onODxNNMOTUArxL6otq3MzngHDywuavwGPUN5qZmiEnJ3cCnmv+p89mIdQrjAM4G mjVoKXd/WAGcPZz9pQxFogHv3sud/dzW+tKxzanQFFndVygFjZHW000YNkalHR9mRS2 PPTHxHE7xUpxPNgTuX0FPCYkJ8GWObqyqS0jHWFg= Date: Wed, 8 Jul 2015 09:03:12 -0400 (EDT)

All Replies (2)

more options

The recipient should contact his or her email provider. There is nothing you can do about this.

more options

The problem appeared out of nowhere. What email provider am I supposed to contact?