This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Configuration could not be verified--is the username or password wrong?

  • 1 پاسخ
  • 3 have this problem
  • 1 view
  • آخرین پاسخ توسّط Sakshi Rajput

more options

I'm attempting to connect my webmail account (not GMail) to Thunderbird with the configurations that my webmail gave me to input. However, I keep getting this when I'm done:

Configuration could not be verified--is the username or password wrong?

I KNOW for a fact that I'm using the right username and password, as I can login through the web interface with the same.

Suggestions?

I'm attempting to connect my webmail account (not GMail) to Thunderbird with the configurations that my webmail gave me to input. However, I keep getting this when I'm done: Configuration could not be verified--is the username or password wrong? I KNOW for a fact that I'm using the right username and password, as I can login through the web interface with the same. Suggestions?

All Replies (1)

more options

Hello amk23 If u are very sure that u are entering your details(User name in its right format) correctly than see if you are trying to log in simultaneously from multiple device . If the problem still persists than u can try the following steps- 1) Go to Google Security settings under account permission. 2) Enable Access to less secure apps.