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firefox hello won't connect

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  • 1 has this problem
  • 12 views
  • آخرین پاسخ توسّط Standard8

oxyfox
oxyfox
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Mate just tried 'calling' me on Firefox Hello, message popped up, ding noises sounded, but I couldn't click the 'answer' button, but kept dinging. She sent me a link to chat, but got an error message saying Hello only works on browsers that support WebRTC. Weird, right? Try it in safe mode, same results. Try it with a fresh reset, same thing. I tried 'calling' my mate, an error message says she's unavailable. Tried making a room, it works, sent her the link, she gets the same message about Hello is for WebRTC browsers. I'm currently on version 41.0b4. Help?

Mate just tried 'calling' me on Firefox Hello, message popped up, ding noises sounded, but I couldn't click the 'answer' button, but kept dinging. She sent me a link to chat, but got an error message saying Hello only works on browsers that support WebRTC. Weird, right? Try it in safe mode, same results. Try it with a fresh reset, same thing. I tried 'calling' my mate, an error message says she's unavailable. Tried making a room, it works, sent her the link, she gets the same message about Hello is for WebRTC browsers. I'm currently on version 41.0b4. Help?

All Replies (1)

Standard8
Standard8
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Can you try reproducing the failure, but first of all going to Tools -> Web Developer -> Browser Console and having that open when you hit the failure?

(Hint: Once open, clear it just before you start to reproduce the failure).

Take a look especially for any errors occurring, and/or send me a copy/extract.