I recently installed Thunderbird on a new Windows 8.1 computer. While trying to change the storage location of my emails to another drive the program will not o
Thunderbird will not open and I receive the following message "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window."
I have tried uninstalling and reinstalling Thunderbird but this has not fixed the problem.
Any ideas how I can fix the problem please.
Regards, Neil
Thunderbird will not open and I receive the following message "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window."
I have tried uninstalling and reinstalling Thunderbird but this has not fixed the problem.
Any ideas how I can fix the problem please.
Regards,
Neil
Chosen solution
restart your computer Or Use the task manager to kill the running Thunderbird task.
If neither work, delete the parent.lock file in your profile folder.
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Chosen Solution
restart your computer Or Use the task manager to kill the running Thunderbird task.
If neither work, delete the parent.lock file in your profile folder.
Thank you, the last solution to delete the parent.lock file solved the problem