Mozilla keeps crashing
My Firefox constantly crashes. If i use internet explorer it will never crash. I have done system restore and I have uninstalled Mozilla and reinstalled it. Same problem. Do I need to remove this shit product all together or can you fix it?
All Replies (2)
Separate Issue; Your System Details shows;
Installed Plug-ins
Adobe PDF Plug-In For Firefox and Netscape 11.0.13 out of date
Shockwave Flash 19.0 r0 Shockwave Flash 11.8 r800
Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629 out of date
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac
Then reinstall the latest version.
Flash Player Version 19.0.0.245
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,”
and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).
Adobe still offers Flash 18.0.0.255 as its extended support release further down
Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.2.1.171 http://get.adobe.com/shockwave/
Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?