This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

browser hangs when opening a web site, unless I continue to operate cursor

  • 1 پاسخ
  • 1 has this problem
  • 9 views
  • آخرین پاسخ توسّط cor-el

more options

am a new user of mozilla, but since loading it, whenever I open a web site or access the internet, the computer hangs. The circular icon is stationary and nothing happens. However, if I move the cursor, the browser proceeds to work and the circular icon rotates. If I stop moving the cursor, the process hangs again, and will hang indefinitely if I do not move the cursor

am a new user of mozilla, but since loading it, whenever I open a web site or access the internet, the computer hangs. The circular icon is stationary and nothing happens. However, if I move the cursor, the browser proceeds to work and the circular icon rotates. If I stop moving the cursor, the process hangs again, and will hang indefinitely if I do not move the cursor

All Replies (1)

more options

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: