This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Can't receive messages from Verizon email

  • 2 پاسخ
  • 4 have this problem
  • 4 views
  • آخرین پاسخ توسّط edpastor

edpastor
edpastor
more options

Can send messages.

Unable to receive Verizon messages into TB Inbox. Has worked for many years, but appears to have stopped after recent upgrade to 38.5.1. Can retrieve Verizon messages into Inbox on Android mail client. Messages are in the Inbox on Verizon browser-based email app.

Did not change any acct settings, and all settings appear to be correct.

Any suggestions where to look?

Thanks.

Can send messages. Unable to receive Verizon messages into TB Inbox. Has worked for many years, but appears to have stopped after recent upgrade to 38.5.1. Can retrieve Verizon messages into Inbox on Android mail client. Messages are in the Inbox on Verizon browser-based email app. Did not change any acct settings, and all settings appear to be correct. Any suggestions where to look? Thanks.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-receive-messages

edpastor
edpastor Question owner
more options

Thanks for pointer.

I disabled Norton email scanning---immediately rec'd all Verizon messages.

Enabled Norton email scanning---still receiving messages.

Problem resolved---at least for the moment.