This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why cant i see my JUNK folder ?

  • 1 پاسخ
  • 1 has this problem
  • 6 views
  • آخرین پاسخ توسّط user01229325

more options

under my inbox i can see drafts, sent and trash but no junk folder. i need this folder as people have emailed me things that may have been marked as junk.

under my inbox i can see drafts, sent and trash but no junk folder. i need this folder as people have emailed me things that may have been marked as junk.

All Replies (1)

more options

By default Thunderbird places a Junk icon beside anything it thinks is Junk and leaves it in your Inbox. You have to go into junk controls and change that if you want a separate junk folder. From your question I doubt you did that.

Your provider might do Spam filtering. Check your account at your providers webmail site and see if there is a Spam folder.