This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

thunderbird is not loading new messages from my outlook express account anymore. I send a message and it opens in outlook but not in Thunderbird. What happened

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط Matt

Maxx42
Maxx42
more options

It changed after I tried to export messages from the outlook account by installing thunderbird on my older computer that has XP and then copy/pasting the profile from the older computer over the thunderbird profile in the new computer with Windows 10.

Do you think I need to uninstall/ reinstall both FireFox and thunderbird on the new computer?

It changed after I tried to export messages from the outlook account by installing thunderbird on my older computer that has XP and then copy/pasting the profile from the older computer over the thunderbird profile in the new computer with Windows 10. Do you think I need to uninstall/ reinstall both FireFox and thunderbird on the new computer?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

ok, outlook express was a mail client program on XP. Thunderbird is also a mail client program. It has no accounts, only those with mail providers you add. One thing it can not have is an outlook express account.

I really have no idea what you have done here, but the words your using are quite confusing. Did you also install the outllook mail client? or are you talking about the web site?

Did what you have done look anything like what is discussed here http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird