This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've tried to instal Firefox several times and it won't upload

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط FredMcD

more options

I was having problems with Firefox crashing and not working. I uninstalled it from my computer and have tried several times since to download it to my computer again with no success. It shows on the control panel as having been added but no go.

I was having problems with Firefox crashing and not working. I uninstalled it from my computer and have tried several times since to download it to my computer again with no success. It shows on the control panel as having been added but no go.

All Replies (1)

more options

What is your computer system and Firefox? Did you get any error messages?

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.