This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't log into thunderbird and no password is received

  • 1 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط Matt

more options

I want to use Thunderbird for my email and not Verizon. About a month ago, Thunderbird just popped up on our computer with my email account and I enjoyed using it, but after a computer restart I can't seem to log on and when I put in my email to have the password sent to my verizon account (which is not a user friendly format) nothing comes through?? I have no idea how it appeared originally and how to get it back.

I want to use Thunderbird for my email and not Verizon. About a month ago, Thunderbird just popped up on our computer with my email account and I enjoyed using it, but after a computer restart I can't seem to log on and when I put in my email to have the password sent to my verizon account (which is not a user friendly format) nothing comes through?? I have no idea how it appeared originally and how to get it back.

All Replies (1)

more options

The password you are being asked for is for your Verizon account.

If you have anti virus software, turn off the mail scanning component and see if that helps.