This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 پاسخ
  • 2 have this problem
  • 5 views
  • آخرین پاسخ توسّط philipp

more options

461175a1-d410-401b-8ee7-0154d69ea44a 14-09-2016 08:23 4db84642-13a8-401b-8e4c-f495a0c36064 14-09-2016 06:14 902edb10-d316-433d-bd63-37ab2558c820 14-09-2016 06:14 4f1b2870-1003-4b0f-8930-dcab0cd7d40b 14-09-2016 06:14 eacc6ef1-e778-40e5-8b68-d93bede9c633 14-09-2016 06:13 45fde13a-2dbe-4ee8-9383-33a376f2bcb5 14-09-2016 06:13 54053c1a-24d5-4e71-a27f-3954e0eba100 14-09-2016 06:13 0166a3ca-91bf-4989-9afd-c1cdccb192dc 13-09-2016 21:27 b1f89562-aa23-4f3b-8278-21778685e561 13-09-2016 21:26 9ba35bec-7a32-4467-a811-a0ee724e7922 13-09-2016 18:20 5b11e03e-05f5-4efc-bf86-3149f94764f2 08-09-2016 09:47 4dd4092a-70c4-4abe-8ca2-f331f781c5a3 07-09-2016 16:29 db359322-cb27-429f-ac1c-2a07fa1e352a 07-09-2016 16:28 a6a9346b-a31d-4dfe-baf6-60e917d59fcd 06-09-2016 15:34 390db1d2-bf66-41d6-9a2e-44d13ea4ad67 06-09-2016 15:34 9efc77cd-a3ee-4295-9be5-2f025a4aa760 06-09-2016 15:33 4cb9fd85-fe07-4b23-bb94-14f70a9e0b48 06-09-2016 15:33 c4824a19-0322-4427-bd2b-5b88dae86a49 06-09-2016 15:24 29e9a3d4-2fe3-4f3a-a392-f4244b0833c0 06-09-2016 12:58 2c8cccad-c653-48fd-bed2-149af2f3fa51 03-09-2016 13:56 84ac8c34-ba93-4edd-acd7-644a92c9c372 03-09-2016 13:53 2eee9da5-9ca7-419c-b5b2-1fcee9c5438c 02-09-2016 22:00 d9b76ea8-84fc-43a2-af1f-c78b815befe4 02-09-2016 22:00 4f4adec9-e6c0-47c4-b781-0da7e1468398 02-09-2016 21:13 1faef8e9-2f5c-4a40-9c32-02d497839157 01-09-2016 21:52 ff76a500-5233-42bf-aced-ab2fc5e4dd2f 01-09-2016 21:52 7d27a680-4496-4cc5-a711-99a608a3f492 01-09-2016 14:33 a8329434-fcbd-459e-8949-729f26064076 01-09-2016 14:33 ba5231f4-b41b-41d7-a0a3-8efd61166cdf 01-09-2016 11:48 003f4ada-141e-4443-94d8-26fbbbcfa82a 30-08-2016 18:06 4e4d0996-15f6-42cc-b45e-0b4093a0eb9b 30-08-2016 18:06 f33dce43-c3b2-4b25-bc61-d5d4672ea798 22-08-2016 21:23 0d201dbb-9b84-4261-9053-789b49ea622a 22-08-2016 12:08 460ee5d8-f54b-4784-8e3a-3042b2fb4d00 20-08-2016 17:10 cebc9371-54ad-4217-9aaa-e05d4c6d0add 20-08-2016 12:58 1bb5c278-ec3a-4acc-9202-a916648f0e95 20-08-2016 12:58 19d84df9-80e7-4e9b-898b-6151064a41a9 19-08-2016 15:21 25711303-d75e-454a-be97-97ff5402f722 18-08-2016 15:58

461175a1-d410-401b-8ee7-0154d69ea44a 14-09-2016 08:23 4db84642-13a8-401b-8e4c-f495a0c36064 14-09-2016 06:14 902edb10-d316-433d-bd63-37ab2558c820 14-09-2016 06:14 4f1b2870-1003-4b0f-8930-dcab0cd7d40b 14-09-2016 06:14 eacc6ef1-e778-40e5-8b68-d93bede9c633 14-09-2016 06:13 45fde13a-2dbe-4ee8-9383-33a376f2bcb5 14-09-2016 06:13 54053c1a-24d5-4e71-a27f-3954e0eba100 14-09-2016 06:13 0166a3ca-91bf-4989-9afd-c1cdccb192dc 13-09-2016 21:27 b1f89562-aa23-4f3b-8278-21778685e561 13-09-2016 21:26 9ba35bec-7a32-4467-a811-a0ee724e7922 13-09-2016 18:20 5b11e03e-05f5-4efc-bf86-3149f94764f2 08-09-2016 09:47 4dd4092a-70c4-4abe-8ca2-f331f781c5a3 07-09-2016 16:29 db359322-cb27-429f-ac1c-2a07fa1e352a 07-09-2016 16:28 a6a9346b-a31d-4dfe-baf6-60e917d59fcd 06-09-2016 15:34 390db1d2-bf66-41d6-9a2e-44d13ea4ad67 06-09-2016 15:34 9efc77cd-a3ee-4295-9be5-2f025a4aa760 06-09-2016 15:33 4cb9fd85-fe07-4b23-bb94-14f70a9e0b48 06-09-2016 15:33 c4824a19-0322-4427-bd2b-5b88dae86a49 06-09-2016 15:24 29e9a3d4-2fe3-4f3a-a392-f4244b0833c0 06-09-2016 12:58 2c8cccad-c653-48fd-bed2-149af2f3fa51 03-09-2016 13:56 84ac8c34-ba93-4edd-acd7-644a92c9c372 03-09-2016 13:53 2eee9da5-9ca7-419c-b5b2-1fcee9c5438c 02-09-2016 22:00 d9b76ea8-84fc-43a2-af1f-c78b815befe4 02-09-2016 22:00 4f4adec9-e6c0-47c4-b781-0da7e1468398 02-09-2016 21:13 1faef8e9-2f5c-4a40-9c32-02d497839157 01-09-2016 21:52 ff76a500-5233-42bf-aced-ab2fc5e4dd2f 01-09-2016 21:52 7d27a680-4496-4cc5-a711-99a608a3f492 01-09-2016 14:33 a8329434-fcbd-459e-8949-729f26064076 01-09-2016 14:33 ba5231f4-b41b-41d7-a0a3-8efd61166cdf 01-09-2016 11:48 003f4ada-141e-4443-94d8-26fbbbcfa82a 30-08-2016 18:06 4e4d0996-15f6-42cc-b45e-0b4093a0eb9b 30-08-2016 18:06 f33dce43-c3b2-4b25-bc61-d5d4672ea798 22-08-2016 21:23 0d201dbb-9b84-4261-9053-789b49ea622a 22-08-2016 12:08 460ee5d8-f54b-4784-8e3a-3042b2fb4d00 20-08-2016 17:10 cebc9371-54ad-4217-9aaa-e05d4c6d0add 20-08-2016 12:58 1bb5c278-ec3a-4acc-9202-a916648f0e95 20-08-2016 12:58 19d84df9-80e7-4e9b-898b-6151064a41a9 19-08-2016 15:21 25711303-d75e-454a-be97-97ff5402f722 18-08-2016 15:58

All Replies (4)

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
more options

Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0.162 Flash Player (Linux) Version 11.2.202.635

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

we are facing around 40 machines Firefox crash issues

bp-1ced37ba-9ce1-459b-9581-e5dc62160801

more options