This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

List of folders has disappeared. Also I'm getting "sent" messages in my inbox.

  • 1 پاسخ
  • 1 has this problem
  • 8 views
  • آخرین پاسخ توسّط Zenos

more options

The list of folders, normally on the left of the screen, has disappeared. I cannot figure out how to make it display again. When I send a message, a copy appears in my inbox. Formerly it went to SENT and still does, I think. I have gone to ACCOUNTS but there is no SENT folder listed. Help.

The list of folders, normally on the left of the screen, has disappeared. I cannot figure out how to make it display again. When I send a message, a copy appears in my inbox. Formerly it went to SENT and still does, I think. I have gone to ACCOUNTS but there is no SENT folder listed. Help.

Chosen solution

Press alt or F10 to make a menu appear across the top. In that menu, go to View|Layout and check that the "Folder Pane" checkbox is ticked.

If it is already ticked, try unticking it and re-ticking it.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Press alt or F10 to make a menu appear across the top. In that menu, go to View|Layout and check that the "Folder Pane" checkbox is ticked.

If it is already ticked, try unticking it and re-ticking it.