Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unresponsive script pop up box

  • 4 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط FredMcD

more options

This last week when I am in email, read one and then go to read another I get the pop up box unresponsive script, also when using shopping sites, at the very top it says mozilla is not responding and then the pop up box unresponsive script comes up.

Please can someone help. I have the add on Yahoo mail Hide Ad Panel as I keep getting sponsored link ads at the top of my first email before I open it. I have Mcafee web advisor, both of these are under the extensions.

There are some plug ins including shockwaves. I am not tech savvy as you will probably see from this post.

many thanks in anticipation

This last week when I am in email, read one and then go to read another I get the pop up box unresponsive script, also when using shopping sites, at the very top it says mozilla is not responding and then the pop up box unresponsive script comes up. Please can someone help. I have the add on Yahoo mail Hide Ad Panel as I keep getting sponsored link ads at the top of my first email before I open it. I have Mcafee web advisor, both of these are under the extensions. There are some plug ins including shockwaves. I am not tech savvy as you will probably see from this post. many thanks in anticipation

All Replies (4)

more options

Please would someone assist with my question above? many thanks

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad/pop-up blocker.


Scripts are programs that websites and add-ons use to work. We need to know the full message to help with this.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Hello thank you, have enabled the Ad block plus and as yet no pop up unresponsive script has appeared, will keep you updated and if it appears again will send you a screenshot. Could the adblock plus have sorted it and if so how?

many thanks

more options

So far, so good.