Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes

  • 1 پاسخ
  • 1 has this problem
  • 8 views
  • آخرین پاسخ توسّط FredMcD

manasa.murari
manasa.murari
more options

Firefox crashes on starting. Crash report says "Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts. Firefox crashes even when opened in safe mode.

Crash ID: bp-ed576603-80f2-445c-89c1-03aab1170808

Firefox crashes on starting. Crash report says "Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts.'' Firefox crashes even when opened in safe mode. Crash ID: bp-ed576603-80f2-445c-89c1-03aab1170808

All Replies (1)

FredMcD
FredMcD
more options

Signature: scdetour.dll@0x2dd77

scdetour.dll = SurfCanister Interceptor Module = Quick Heal AntiVirus or Quick Heal Total Security

Check for updates for the above. If there is still a problem, disable them.