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"Thunderbird is not responding". Took our computer in and still have same email issue

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  • آخرین پاسخ توسّط Wayne Mery

Kathy W
Kathy W
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When I am trying to read or open my Emails, I am constantly getting this message "Thunderbird is not responding". Why is this and what can I or you do to stop this. It is very frustrating because it is happening most of the time, for years. Took our computer in and they removed any interfering programs. Still having the same not responding. Changed internet from Peak to Comcast still have the Not Responding. Have Trend Micro Security. If this does not get resolved in the next week will remove Mozilla and go to gmail.

When I am trying to read or open my Emails, I am constantly getting this message "Thunderbird is not responding". Why is this and what can I or you do to stop this. It is very frustrating because it is happening most of the time, for years. Took our computer in and they removed any interfering programs. Still having the same not responding. Changed internet from Peak to Comcast still have the Not Responding. Have Trend Micro Security. If this does not get resolved in the next week will remove Mozilla and go to gmail.

Chosen solution

Thunderbird is sensitive to other program activity.

Please start *Windows'* safe mode with networking enabled

- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

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All Replies (1)

Wayne Mery
Wayne Mery
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Chosen Solution

Thunderbird is sensitive to other program activity.

Please start *Windows'* safe mode with networking enabled

- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.