Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When clicking on Thunderbird, the little blue circle keeps turning, preventing access

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط Wayne Mery

more options

When trying to use Thunderbird, the little blue circle is turning all the time. I cannot access the email.

When trying to use Thunderbird, the little blue circle is turning all the time. I cannot access the email.

All Replies (1)

more options

Start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.