Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

downloading hangs up on facebook screen. I don't use FB

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط christ1

more options

When attempting to download Thunderbird (three attempts with three donations) The download gets hung up on wanting me to go to facebook or twitter to recommend the program to friends. I don't do facebook or twitter. Is there a way to simply download thunderbird?

When attempting to download Thunderbird (three attempts with three donations) The download gets hung up on wanting me to go to facebook or twitter to recommend the program to friends. I don't do facebook or twitter. Is there a way to simply download thunderbird?

All Replies (1)

more options

Please post a screenshot illustrating the problem. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem