This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

FireFox Cannot update to latest version

  • 4 پاسخ
  • 1 has this problem
  • 18 views
  • آخرین پاسخ توسّط cor-el

silentbob666
silentbob666
more options

Hi all

All I want to do is open firefox and not get this prompt message firefox can't update to the latest version. The version I have installed is from our company SCCM server. If I update firefox stops working. I just want to stop this pester message.

Tried most of the online help :(

I love firefox but this is most annoying.

Cheers

SB

Hi all All I want to do is open firefox and not get this prompt message firefox can't update to the latest version. The version I have installed is from our company SCCM server. If I update firefox stops working. I just want to stop this pester message. Tried most of the online help :( I love firefox but this is most annoying. Cheers SB

All Replies (4)

FredMcD
FredMcD
more options

Download Firefox For All languages And Systems {web link}

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi SB, your company shouldn't leave you stuck on Firefox 61 at this point. Can you check in with your IT on WTF is wrong with their update system?

silentbob666
silentbob666 Question owner
more options

Is this a special link for a different version? I have tried updating before but seems to cause a problem. All i really want is that sodding message to go. Otherwise the browser works without issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that there are policies or GPO active to disable the update or the update URL points to a special server.

You can check this on the "Help -> Troubleshooting Information" (about:support) page although I don't know if policies are exposed in Firefox 61 (Firefox 63 has about:policies).