This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes

  • 2 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط sharpedgewv

sharpedgewv
sharpedgewv
more options

- This is on a Mac running 10.13 - Tried updating, then reinstalling FF - Still crashing on Safe Mode - turned off all plugins, addons, extensions

bp-1a1ca174-a541-4af7-903a-fd2340190117 1/17/19 2:34 PM bp-ca60ef06-4856-4587-ba84-16f7f0190117 1/17/19 12:27 PM bp-2d5b53b8-c54a-4a66-836d-4286b0190117 1/17/19 11:28 AM bp-151666c6-5174-4abd-8e0d-ad61f0190117 1/17/19 10:54 AM bp-16658c6e-18e0-407f-ab0d-821310190117 1/17/19 9:17 AM bp-0e55a240-9db3-4365-be51-2aee80190117 1/17/19 8:38 AM bp-355dcdb0-6809-48ab-8f27-add7a0190116 1/16/19 3:21 PM bp-5c74d6c3-7585-4139-8e74-0b5ad0190116 1/16/19 2:53 PM bp-65c8e8ea-0732-46d4-b201-8a7810190116 1/16/19 9:40 AM

- This is on a Mac running 10.13 - Tried updating, then reinstalling FF - Still crashing on Safe Mode - turned off all plugins, addons, extensions bp-1a1ca174-a541-4af7-903a-fd2340190117 1/17/19 2:34 PM bp-ca60ef06-4856-4587-ba84-16f7f0190117 1/17/19 12:27 PM bp-2d5b53b8-c54a-4a66-836d-4286b0190117 1/17/19 11:28 AM bp-151666c6-5174-4abd-8e0d-ad61f0190117 1/17/19 10:54 AM bp-16658c6e-18e0-407f-ab0d-821310190117 1/17/19 9:17 AM bp-0e55a240-9db3-4365-be51-2aee80190117 1/17/19 8:38 AM bp-355dcdb0-6809-48ab-8f27-add7a0190116 1/16/19 3:21 PM bp-5c74d6c3-7585-4139-8e74-0b5ad0190116 1/16/19 2:53 PM bp-65c8e8ea-0732-46d4-b201-8a7810190116 1/16/19 9:40 AM

All Replies (2)

Fred
Fred
more options

That version of firefox was designed for much older systems, the version 60.4 ESR release information says it is for, 'x86 based systems', and your crash reports says you are on mac OSX 10.13.6 which is the latest version of High Sierra, this means anything designed to run as a 32 bit process will inherently be buggy anyway on that platform!

Even Apples own software in 32 bit versions has many issues running on 10.13.6 which is a 64 bit operating system.


Why don't you try the latest version of Firefox which is a 64 bit version, I am on High Sierra and it runs very well.

https://www.mozilla.org/en-US/firefox/new/

sharpedgewv
sharpedgewv Question owner
more options

Ok, I installed version 64. It took less than an hour to crash.

bp-4402b0d0-c197-4aa3-b442-18c540190118 1/18/19, 8:05 AM