This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

administrative prohibition

  • 2 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط Ed

more options

Product Thunderbird While sending an email from my email address I get the following message. "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient "email address" and try again. Do not know what is causing this.

Product Thunderbird While sending an email from my email address I get the following message. "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient "email address" and try again. Do not know what is causing this.

Chosen solution

Have you asked the operators of the server you are sending via what the error message you are getting actually means? All Thunderbird's doing is quoting verbatim the message it is given as to why your mail is not going.

From the context, I would guess the email address is not valid. It does not exist or is malformed with perhaps a . after the text.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Have you asked the operators of the server you are sending via what the error message you are getting actually means? All Thunderbird's doing is quoting verbatim the message it is given as to why your mail is not going.

From the context, I would guess the email address is not valid. It does not exist or is malformed with perhaps a . after the text.

more options

Finally found the answer. In Thunderbird went into Account settings / my email / Server Settings and changed the Port from 105 to 143. Everything is now working fine.