Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I talk to a living person

more options

Latest update for android does not allow me to open pdf or xls files from my emails

Latest update for android does not allow me to open pdf or xls files from my emails

All Replies (3)

more options

Hi

Since you asked this question, I believe there has been a further incremental update that may have fixed this issue. I recomend checking to make sure that your device has the lastest version of Firefox for Android from Google Play as a first step.

more options

I need to talk to a representative. I need to talk to a representative. I need to talk to a representative.

 I need to talk to a representative.

I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative. I need to talk to a representative.

more options

Hi "How do I talk to a representative". Support forum volunteers -- human beings -- are listening.

Could you start a new thread for your question -- here's the link:

https://support.mozilla.org/questions/new

Article suggestions will appear through the process. I suggest opening those in a new tab if you don't want to lose your place in the "new question" form.