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Why were saved passwords were deleted when I reset Firefox?

smithhillroad
smithhillroad
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Firefox was slow loading and a pop-up from Mozilla suggested that I reset Firefox - and that all my saved information would be preserved. So I reset it, and a folder called "Old Firefox Data" was saved to my desktop. But when I reloaded Firefox, ALL my data was GONE. How can I get the data from the folder on my desktop into my current version of Firefox?

Firefox was slow loading and a pop-up from Mozilla suggested that I reset Firefox - and that all my saved information would be preserved. So I reset it, and a folder called "Old Firefox Data" was saved to my desktop. But when I reloaded Firefox, ALL my data was GONE. How can I get the data from the folder on my desktop into my current version of Firefox?

All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Hi smithhillroad, Refer to this article to restore your profile: Back up and restore information in Firefox profiles