logging into my bank account
I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account.
Thank you.
Mary T Morris
All Replies (8)
What is the text of the security message?
"This connection is untrusted"
"You have asked Firefox to connect securely to altamahabank.com, but we can't confirm that your connection is secure."
Hi
Do you have an add-ons installed?
I don't know. What are considered add-ons?
Hi
When you select the options menu (three dots) and choose add-ons, what is listed there?
Recommended extensions; popular themes, etc.
Hi
I am sorry for the delay in writing. Although I am unable to log into the site here (as I am not a customer), I can load the site without any problems.
Is this still an issue for you?
Yes, it is still a problem. I tried again this morning, and still get the same message. Please fix the problem.
Thank you.
Mary