This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firwefox 76 Beta 7: Windows Hello only asking for password, not fingerprint or PIN

  • 4 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط Chockity

more options

Hello,

I am testing Windows Hello support in Firefox 76 Beta 6 and 7.

Windows Hello is fully working in Windows 10 using my fingerprint reader to authenticate. When trying to show a password in Firefox password manager (w/o Master Password) Windows Hello is being triggered but only with the option to enter the Windows account password and no option to authenticate with other already set up Hello methods like fingerprint or PIN.

Is there any setting which needs to be modified in about:config to support all Windows Hello methods available on this machine?

Thanks in advance.

Hello, I am testing Windows Hello support in Firefox 76 Beta 6 and 7. Windows Hello is fully working in Windows 10 using my fingerprint reader to authenticate. When trying to show a password in Firefox password manager (w/o Master Password) Windows Hello is being triggered but only with the option to enter the Windows account password and no option to authenticate with other already set up Hello methods like fingerprint or PIN. Is there any setting which needs to be modified in about:config to support all Windows Hello methods available on this machine? Thanks in advance.

All Replies (4)

more options

I don't believe there's an integration with windows hello so you can use fingerprinting or the pin for unlocking anything in firefox, unfortunately.

more options

Hi Chockity

We do support integration with Windows Hello but there is a bug for some users where it doesn't work (and it happens on Chrome too). (Eve wasn't wrong, we don't integrate with Windows Hello directly but we integrate with Windows authentication which includes Windows Hello indirectly; Windows Hello i.e. PIN, Face, fingerprint does work for some users)

https://bugzilla.mozilla.org/show_bug.cgi?id=1624255#c15

Cheers!

...Roland

more options

Hello, we are talking with Microsoft about this issue but don't have a definitive solution yet. In my experience, some of the issues with Windows Hello integration seemed to be fixed after upgrading to Windows 10 version 1909. Are you perhaps on an older version like 1809?

more options

No, it's already 1909.