This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

administrator permission

  • 2 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط cor-el

Joseph F Dunphy MBA
Joseph F Dunphy MBA
more options

My problem is close to that. When I try to log on, it asks for administrator permission, and I don t have a password for administrator permission. I do have the two step authentication, and you basically go around in circles, getting on Firefox to download and update, but you can t really update, because it asks for administrator permission, and doesn t allow you a forgot passcode option. How can I be admitted to two accounds, both double verified, and not be recognized as an administrator? Wasted 2 hours on this access to my own accounts. Box Canyon.

My problem is close to that. When I try to log on, it asks for administrator permission, and I don t have a password for administrator permission. I do have the two step authentication, and you basically go around in circles, getting on Firefox to download and update, but you can t really update, because it asks for administrator permission, and doesn t allow you a forgot passcode option. How can I be admitted to two accounds, both double verified, and not be recognized as an administrator? Wasted 2 hours on this access to my own accounts. Box Canyon.

All Replies (2)

Eve
Eve
more options

It's asking for administrator access through windows, not Firefox. You need to find out what your administrator password is on your windows device

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check that Firefox isn't set to run as Administrator.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.

Make sure all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder.