We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Restore former browser, with old bookmarks, history and cookies WITHOUT access to former hard drive

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط gild

jlpeevy
jlpeevy
more options

My former hard drive crashed, and absolutely nothing was redeemable. Now that I have a new one installed, I'd like to access the Firefox browser I used on the old hard drive.

I was able to do this before, when I bought this computer new and wanted to find my old browser from my other computer, and the process did not involve my old hard drive. All of the current community advice I've seen on this includes accessing my former hard drive. I don't have it so, that's not going to work for me. Please help, if you can. Thanks!

My former hard drive crashed, and absolutely nothing was redeemable. Now that I have a new one installed, I'd like to access the Firefox browser I used on the old hard drive. I was able to do this before, when I bought this computer new and wanted to find my old browser from my other computer, and the process did not involve my old hard drive. All of the current community advice I've seen on this includes accessing my former hard drive. I don't have it so, that's not going to work for me. Please help, if you can. Thanks!

All Replies (1)

gild
gild
more options

To recover bookmarks, history or cookies, etc - you will need a copy of your profile. The Hard drive is toast, but did you ever make a back-up on portable media, like a USB stick? You might find a copy of your profile on that back-up.

If you do have a copy of your profile, you should only use it with the version of Firefox that created it. As Firefox evolves, the information placed into the profile may not be compatible with older, or newer versions.

If you have previously set up Firefox Sync, you can recover some of your profile information by signing in to your Firefox Sync account and add your new device to the account.