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Cannot permanently delete multiple emails

  • 4 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط ajspipers

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I try to keep my Deleted folder to a reasonable size by using Ctrl+Del to permanently delete unwanted emails straightaway. However, this does not work unless it is one email at a time. Does anyone know of a way to permanently delete a selected block of emails?

I try to keep my Deleted folder to a reasonable size by using Ctrl+Del to permanently delete unwanted emails straightaway. However, this does not work unless it is one email at a time. Does anyone know of a way to permanently delete a selected block of emails?

Chosen solution

I don't see that here; try safe mode (hold Shift when launching TB) and also try the context menu to test if the keyboard is faulty

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All Replies (4)

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Ctrl+Del has no effect here, but Shift+Del bypasses Trash when applied to one or a selection of messages. Delete is also available from the right-click menu.

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My apologies. I meant Shift-Del, not Ctrl-Del. Apply the keystroke to a single selected email and it is permanently deleted but, apply to a selection of more than one, and they all just go into the Deleted folder.

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Chosen Solution

I don't see that here; try safe mode (hold Shift when launching TB) and also try the context menu to test if the keyboard is faulty

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Spooky! Now it's working! No idea what difference that could have made but - thank you very your assistance :-)