We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox 64

  • 1 پاسخ
  • 1 has this problem
  • 5 views
  • آخرین پاسخ توسّط FredMcD

more options

I have been using 64 for quite some time. Just downloaded the new version. All of my bookmarks are gone. When I go to the old 64 just a spinning icon and each tab is completely blank. I'd really like to continue using firefox. Running a business, I have not choice at this point.... had to migrate all tabs to Safari so I can work.

Any ideas? Anyone? Bueller? Bueller?

I have been using 64 for quite some time. Just downloaded the new version. All of my bookmarks are gone. When I go to the old 64 just a spinning icon and each tab is completely blank. I'd really like to continue using firefox. Running a business, I have not choice at this point.... had to migrate all tabs to Safari so I can work. Any ideas? Anyone? Bueller? Bueller?

All Replies (1)

more options

Bgansmann said

All of my bookmarks are gone

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible