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Can not access email...

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I can not access my email... Don't know how to fix... I am not a computer person... at all. > I am continually directed to: Set up up my "Existing" mail ??? I already hae an account... Why set it up??? HELP !!!

I can not access my email... Don't know how to fix... I am not a computer person... at all. > I am continually directed to: Set up up my "Existing" mail ??? I already hae an account... Why set it up??? HELP !!!

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What is your email platform?