Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird can not find PGP-keys for recipient

  • 8 پاسخ
  • 1 has this problem
  • 17 views
  • آخرین پاسخ توسّط Commi_M

more options

Hi,

i can not send encrypted messages anymore. TB says the recipient has no matching key, but in the key-list the key is clearly shown.

How can i debug this?

Thanks!

Hi, i can not send encrypted messages anymore. TB says the recipient has no matching key, but in the key-list the key is clearly shown. How can i debug this? Thanks!
Attached screenshots

Chosen solution

You'd need to set up OpenPGP with the corresponding key for each identity.

Read this answer in context 👍 0

All Replies (8)

more options

What version of Thunderbird?

Is this the vanilla version from https://www.thunderbird.net/ or one provided by your distribution?

more options

It's the version distributed with Ubuntu 20.04. 78.7.1 (64bit)

more options
more options

Hm i'm not sure from the docs how exactly i must 'accept' the key exactly... i already set the trust (see attachment) before all this.

more options

As per your screenshot the key has been accepted.

TB says the recipient has no matching key

Does the recipients email address match the user ID of the key you imported into Thunderbird OpenPGP?

more options

Hi,

yes the address matches the key-identity.

I found out what the problem is: i can only send PGP-Mails if the sender(from:) is the 'main' address of this account. I have sereval aliases for some accounts/identities in TB. Those aliases are all present in the private key as key-identities (listed as 'alternate identities').

How can i send Email with those adresses, that 'share' an account? With enigmail i could do that, and it also should not be relevant unless is want to sign the email, or is it?

more options

Chosen Solution

You'd need to set up OpenPGP with the corresponding key for each identity.

more options

Oh thanks i found it. I did not look there because with enigmail this did not exists.

For anyone searching: Keys have to be set up here: Account > Other Identities (button below the SMTP settings) > Edit > End-to-end encryption. The main account PGP-key can just be set again there, if it matches the alias