Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to save .jpg from link/button

more options

This particular site (donjon.bin.sh) and others like it have a feature that generates a slightly different image than the one generated by its randomizer, in this case a D&D map for the players that doesn't have the same info as the one for the DM. There is no online version of the player map that can be viewed, it can only be downloaded via the "Player's Map" button (pictured). When I click the button, the pictured dialog box opens up, but no matter what settings I input in the dialog, the "OK" button remains unclickable. There does not seem to be another way for me to download this image within Firefox, since there is not a rendered image on the page for me to right click -> save.

This particular site (donjon.bin.sh) and others like it have a feature that generates a slightly different image than the one generated by its randomizer, in this case a D&D map for the players that doesn't have the same info as the one for the DM. There is no online version of the player map that can be viewed, it can only be downloaded via the "Player's Map" button (pictured). When I click the button, the pictured dialog box opens up, but no matter what settings I input in the dialog, the "OK" button remains unclickable. There does not seem to be another way for me to download this image within Firefox, since there is not a rendered image on the page for me to right click -> save.
Attached screenshots

All Replies (3)

more options

As it turns out I am unable to save a .exe from a different site as well.

more options

Tried turning off "Deceptive Content and Dangerous Software Protection," still no option to download within that dialog.

more options

In the case of the button not being enabled, there is a delay but usually if you are mousing around over the dialog the button quickly gets enabled. I'm not sure what is happening in the second case: Firefox is ignoring your click on the button?

Before we make ourselves crazy, what do you think about doing a normal shutdown and restart of Windows? That can help clear transient glitches that occur without explanation and resist being fixed.

If that doesn't help, there's a way to turn off the delay before the button is enabled, so we could give you the steps for that.