This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird TRASH

  • 4 پاسخ
  • 4 have this problem
  • 2 views
  • آخرین پاسخ توسّط renascent

more options

When I delete a message, it does not go into my Trash Folder. My TRASH and JUNK folders are always empty. Also, on 2 of my other email accounts with Thunderbird, my JUNK tab is missing.

When I delete a message, it does not go into my Trash Folder. My TRASH and JUNK folders are always empty. Also, on 2 of my other email accounts with Thunderbird, my JUNK tab is missing.

All Replies (4)

more options

Are your accounts IMAP or POP?

Most folks with issues use IMAP, but confirming that and the mail provider being use is necessary. If you using a non English version again please say so.

The terms trash and junk are not universal some like outlook call trash Deleted for instance so details are necessary..

more options

Hi Matt, I am using IMAP and English version of Thunderbird. I delete files and nothing is in the TRASH folder, and I don't have things going to JUNK either. They both are always empty. I tried sending you picture 2 ways and both says its too big.

more options

Same here! When i delete an email, it's deleted irreversably, while the setting is set to move to trash folder... but trash folder is empty, which is totally different from the Gmail's official trash folder. Thunderbird creates a simple imap folder called trash, but it's not the real gmail trash folder!

With my other email account, thunderbird recognizes the real trash folder, and names it "Bin". On that account everything is the same as on gmail webmail, but on my main account it's different, like i described!

more options

I too am having the same issue. I delete emails and they aren't going to either trash bins and seem to disappear. Where are they going? How do we find them? Version 91.4.1. Thanks.