This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Pop-up adds happen continually on SoundCloud.com

Zeroy
Zeroy
more options

I get constant pop-up adds on SoundCloud. I have a paid account there, but there is no way to contact the managers directly. Is this an add or a notification? I see it as an add because it says Advertisement. I thought Firefox blocked adds and pop-up windows. Why do I only get these add pop-ups on SoundCloud and how to I prevent them? I have scrolled through dozens of posts in your Support page and have seen NOTHING related to my problem. 

 Thanks for any help with this issue.
I get constant pop-up adds on SoundCloud. I have a paid account there, but there is no way to contact the managers directly. Is this an add or a notification? I see it as an add because it says Advertisement. I thought Firefox blocked adds and pop-up windows. Why do I only get these add pop-ups on SoundCloud and how to I prevent them? I have scrolled through dozens of posts in your Support page and have seen NOTHING related to my problem. Thanks for any help with this issue.
Attached screenshots

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Firefox does not have a built-in ad blocker. The "Tracking content" blocking through the Tracking Protection feature will prevent some ad server scripts from running, so indirectly, some ads will be blocked that way. Since the shield icon at the left end of the address bar in your screenshot is a bit purplish, something is being blocked already, but you could adjust your protection level and see whether that makes any difference. More info: Enhanced Tracking Protection in Firefox for desktop.

By the way, if you click that little "Why ads?" link, does it say anything about them that would provide more information?