This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mouse cursor disappears when hovering certain content in applications like Balsamiq, Miro, Google Maps

  • 7 پاسخ
  • 1 has this problem
  • 20 views
  • آخرین پاسخ توسّط cor-el

more options
    1. Observed On

Firefox 92.0 on WIndows 10

    1. Steps to reproduce

1. I work on a Balsamiq wireframes, I hover a canva

    1. Behaviour

The mouse cursor disappears

    1. Expected behaviour

It should be always visible

    1. Other info

Also noticed with Miro or Google Maps embedded Changing the browser fixed the issue

## Observed On Firefox 92.0 on WIndows 10 ## Steps to reproduce 1. I work on a Balsamiq wireframes, I hover a canva ## Behaviour The mouse cursor disappears ## Expected behaviour It should be always visible ## Other info Also noticed with Miro or Google Maps embedded Changing the browser fixed the issue
Attached screenshots

All Replies (7)

more options

Hey there!

Please see the following link for some help:

https://support.mozilla.org/en-US/questions/1350334

Hope I helped!

Kind regards,

Bithiah

more options

See also:

more options

Thanks for you help. I read the two threads and I followed the instructions but it did not solve the problem unfortunately

more options

I also noticed that the appearance when editing a document in Google Docs is less sharp than it was. See the attached images taken for the same document with Chrome and Firefox

more options

Hey there!

It seems that someone else also is having the same issue! I advise you to submit this as a bug so the devs can fix this.

more options
more options

Google maps uses a custom cursor and I assume this is the same with the other websites. You can check this map image in the Inspector.

This cursor file is loaded from internet just like other images, so if you do not see this cursor then it is likely that you are blocking this file. Are you using content blocking extensions ?

You can check in the Network Monitor what files are loaded from "maps.gstatic.com" (use the filter.