This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

I can no longer send emails after update to 93.0b5 (32-bit)

  • 3 پاسخ
  • 1 has this problem
  • 20 views
  • آخرین پاسخ توسّط AgnesRM

tomlehan
tomlehan
more options

I can no longer send emails after update to 93.0b5 (32-bit) Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.copper.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Help please

I can no longer send emails after update to 93.0b5 (32-bit) Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.copper.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Help please

Chosen solution

Thank You AgnesRM, I have not changed a thing in my settings but sending email has once again resumed. I was during the difficulty with Thunderbird able to send messages through the Copper web site and had just up graded the software version thus thought Thunderbird was the difficulty but now possibly it was Copper! I really like Thunderbird and their email layout. This is a thanks to the whole team there. Tom

Read this answer in context 👍 0

All Replies (3)

AgnesRM
AgnesRM
more options

Hi Can copper.net support verify what settings you need in the outgoing SMTP settings? They should provide server name and port and security settings. Just check that you have the right settings in Thunderbird - Account Settings. I looked online and could only find an ancient set of instructions from 2008, using port 25 which is often blocked by ISPs these days to prevent spam. So I hope that there are newer SMTP settings for Copper.net.

tomlehan
tomlehan Question owner
more options

Chosen Solution

Thank You AgnesRM, I have not changed a thing in my settings but sending email has once again resumed. I was during the difficulty with Thunderbird able to send messages through the Copper web site and had just up graded the software version thus thought Thunderbird was the difficulty but now possibly it was Copper! I really like Thunderbird and their email layout. This is a thanks to the whole team there. Tom

AgnesRM
AgnesRM
more options

Glad that resolved for you! Agnes