This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords and settings is not restored after windows reinstall

  • 2 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط sar99cl

more options

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved bookmarks, settings and passwords are gone. This is very annoying and it was the main reason i quit firefox (because it happened before). I have a backup on another drive but i can't boot into that drive and i tried with places.sqlite , key4.db , logins.json but i still can't get my settings. What can i do? I tried multiple sync and i even tried starting from that backup but all was for nothing because i don't have my settings anymore.

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved bookmarks, settings and passwords are gone. This is very annoying and it was the main reason i quit firefox (because it happened before). I have a backup on another drive but i can't boot into that drive and i tried with places.sqlite , key4.db , logins.json but i still can't get my settings. What can i do? I tried multiple sync and i even tried starting from that backup but all was for nothing because i don't have my settings anymore.

Chosen solution

So where and how do i add it because i copied the backup to the current install and it didn't changed anything. And this sync function is ambiguous, i thought it's like in chrome, when you connect the account it automatically restores all your data. :(

So i had to get all the files from my backup firefox and paste them into the directory where the new files were stored and that fixed my problem.

This browser needs a better way to store these settings, just connect the account and the settings should be restored just like chrome!

Read this answer in context 👍 0

All Replies (2)

more options

Sync is meant to share data between different systems/profiles. It is not meant as a backup.

sar99cl said

. . . . but i still can't get my settings.

prefs.js has your settings.

more options

Chosen Solution

So where and how do i add it because i copied the backup to the current install and it didn't changed anything. And this sync function is ambiguous, i thought it's like in chrome, when you connect the account it automatically restores all your data. :(

So i had to get all the files from my backup firefox and paste them into the directory where the new files were stored and that fixed my problem.

This browser needs a better way to store these settings, just connect the account and the settings should be restored just like chrome!

Modified by sar99cl